Privacy policy

Introduction

Tanna is committed to protecting the privacy of its users This privacy policy outlines how we collect, use, and disclose personal information collected through our website and mobile application

Cookie information

Tanna and our third-party Google Analytics partner use cookies for tracking the traffic of our websites We use this information for analysing the behavior ouf our customers on our websites This helps us to improve our services and provide a better user experience

Information We Collect

We collect personal information when you register for an account, create an auction or bid, search for auctions, and use the chat functionality This information may include your name, email address, location, and other optional information that you provide

We also collect non-personal information through the use of cookies and Google Analytics, which helps us to improve our services and provide a better user experience

How We Use Your Information

We use your personal information to create and manage your account, facilitate auctions and bids, and provide customer support We may also use your information for marketing purposes, such as sending you notifications about new auctions that match your wishlist or preferred genres

We may share your information with third-party service providers that assist us with our business operations, such as hosting and analytics services We may also disclose your information if required by law or to protect our legal rights

Security

We take reasonable steps to protect the personal information we collect from unauthorized access, disclosure, and misuse However, we cannot guarantee that your information will be completely secure

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law

Prohibition of Public Sharing of Nudity and Real-World, Graphic Violence

At Tanna, we are committed to providing a safe and respectful environment for all users. We strictly prohibit the public sharing of nudity and real-world, graphic violence outside of a newsworthy context within our application. We take this matter seriously and expect our users to respect these guidelines

Nudity: Users are not allowed to share, upload, or display any explicit nudity or sexually explicit content within the app. This includes, but is not limited to, images, videos, or any other forms of media that depict full or partial nudity or explicit sexual acts

Graphic Violence: Users are strictly prohibited from sharing, uploading, or displaying any content that portrays real-world, graphic violence in a gratuitous or glorifying manner. This includes, but is not limited to, content depicting acts of physical harm, injury, or any violent activities that are intended to shock, intimidate, or incite violence

Responsible Use of the AI Agent

Please read this section carefully as it outlines the responsible use of our AI agent within this application.

1. Normal Use: Users are expected to use the AI agent in a normal and intended manner. Any misuse or abuse of the AI agent's capabilities that could harm the application, its users, or the integrity of the service is strictly prohibited.

2. Responsible Behavior: Users must exhibit responsible behavior while interacting with the AI agent. This includes refraining from engaging in activities that are harmful, offensive, illegal, or unethical.

3. Purposeful Usage: The AI agent is designed for specific purposes within the app. Users should use the AI agent only for its intended purposes and refrain from using it for any malicious or unintended actions.

4. Compliance: Users must comply with all applicable laws, regulations, and guidelines when using the AI agent. Any misuse that violates local, national, or international laws is not allowed.

5. Reporting Misuse: If you come across any misuse or abuse of the AI agent within the application, please report it to us immediately through the provided channels.

By using this application and its AI agent, you agree to abide by these guidelines for responsible usage. Failure to do so may result in the termination of your access to the service.

Giveaway Functionality

The giveaways are open to users who are registered inside the Tanna app. Only one free entry per user is permitted per giveaway. Additional entries up to five can be purchased using points from the user's account

Users can enroll to a giveaway through the Tanna application. When a giveaway countdown ends, a random user will be selected as the winner through an automated process

Winners will be notified via email. For physical prizes (e.g., books), we will require delivery information to send the prize. If a response is not received within 24 hours, a new winner will be selected

If the prize is points within the application, the points will be added directly to the winner's account within 24 hours

By enrolling to the giveaway, you acknowledge that you may be required to provide personal information such as delivery information. This data will be used solely for the purpose of prize distribution and will not be shared with third parties

By entering the giveaway, you give consent for Tanna to use your personal data for the purpose stated above

Your Rights

You have the right to access, update, and delete your personal information at any time You can do this by logging into your account or contacting us directly

Changes to this Privacy Policy

We may update this privacy policy from time to time to reflect changes in our business practices or legal requirements We will notify you of any significant changes by email or through our mobile application

Consequences of Policy Violation

Violation of this policy may result in immediate removal of the offending content, temporary suspension, or permanent termination of the user's account, at our sole discretion. We reserve the right to take appropriate legal action in cases where violations involve illegal or harmful activities

By using Tanna, you acknowledge and agree to adhere to these guidelines regarding the public sharing of nudity and real-world, graphic violence. We encourage all users to report any violations of this policy to our moderation team for prompt action

Contact Us

If you have any questions or concerns about this privacy policy, please contact us at support@tanna.app